Privacy
How Zapiboo collects, uses and protects information when you use our vehicle-selling services.
This policy applies to Zapiboo's website, inspection requests and related communications. It explains the information we handle when you buy, sell or enquire about a used vehicle through our services.
When you request an inspection, valuation or contact us, we may collect your name, phone number, email address, vehicle category, brand, model, registration number, address, pincode and preferred appointment details. We may also receive messages you send and optional vehicle photographs or location information you choose to provide.
We use information to respond to your enquiry, arrange an inspection, confirm an appointment, understand the vehicle you want to sell, discuss an offer, provide payment and ownership-transfer support, and improve the service. We may contact you by phone, WhatsApp, email or message about a request you have submitted.
Vehicle information helps the team prepare for an inspection and discuss your selling options. Address, pincode and optional map location details are used to check service coverage and plan a doorstep visit. Please provide accurate information and avoid sharing documents or personal details that are not requested.
We share information only where it is reasonably necessary to provide the requested service, meet legal obligations, protect our rights or prevent misuse. This can include service providers that support our website, communications, hosting, appointment handling or transaction process. We do not sell personal information to third parties for their independent marketing use.
We keep personal and transaction-related information for as long as needed to handle your request, provide support, maintain business records and meet legal, tax, payment or ownership-transfer obligations. The required retention period can vary according to the service and applicable law.
We use reasonable administrative, technical and organisational measures to protect information under our control. No online service can guarantee absolute security, so please use care when sharing details and contact us promptly if you believe your information or account has been used without permission.
You may ask us to update inaccurate contact details, ask questions about the information we hold, or request deletion where applicable. Some records may need to be retained when required for a completed transaction, legal compliance, fraud prevention or dispute resolution. You can choose not to provide optional information, although that may limit the service we can offer.
Our website may contain links to third-party services, such as social platforms, maps or WhatsApp. Their privacy practices are governed by their own policies. Review those policies before using a linked service or sharing information through it.
We may update this policy when our services, processes or legal obligations change. The current version will be available on this page. Continued use of the website after an update means that you should review the revised policy.
For privacy questions or a request about your information, contact Zapiboo at zapiboo.com@gmail.com or call +91 9886579923. You can also use our contact form.
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